By using the ak365.win website and its mobile application (collectively, the "Platform"), you are considered to have fully read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our platform.
These Terms & Conditions form a legally binding agreement between ak365 and the user of the platform. This agreement covers account registration, gaming activity, financial transactions, bonus programs, and all platform services.
Important: ak365 reserves the right to update these Terms & Conditions at any time. A notice will be posted on the platform when changes are made, and continued use of the platform after any update will be considered acceptance of the revised terms.
To participate on the ak365 platform, you must open a personal account. All information provided during registration must be complete, accurate, and up to date. Creating an account with false information is a direct violation of these Terms & Conditions.
- Each person may hold only one account. If multiple accounts are found, all will be closed and any funds held may be forfeited.
- Your account password and login credentials must be kept strictly confidential. You must not allow anyone else to access your account.
- Transferring, selling, or giving your account to another person is strictly prohibited.
- Ak365 may request a copy of your national ID or passport at any time for identity verification purposes.
- To change the mobile number or email address registered on your account, please contact our support team and complete the required verification.
You must be at least 18 years old to use any ak365 service. Registration by anyone under 18 is not permitted, and this is one of our strictest policies.
Warning: Any account registered with false information by an underage user will be immediately closed and all deposited funds will be forfeited. Parents and guardians are responsible for ensuring their children do not access this platform.
- Residents of countries or regions where online gaming is prohibited by law are not permitted to use this platform.
- Ak365 employees and their immediate family members are not permitted to participate in any betting activities on the platform.
- If information provided at registration is later found to be false, ak365 reserves the right to close the account at any time.
Ak365 supports payments through Bangladesh's most popular mobile banking services. All rules regarding deposits and withdrawals are detailed below.
Deposit Terms:
- Deposits are generally credited to your account instantly. If there is a delay due to a technical issue, please contact support.
- Only payment methods registered in your own name may be used for deposits.
- Depositing through a third party is prohibited and may result in account closure.
- The minimum deposit amount may vary depending on the payment method used.
Withdrawal Terms:
- Withdrawal requests are typically processed within 30 minutes to 24 hours.
- Identity verification (KYC) must be completed before your first withdrawal.
- Specific wagering requirements must be met before bonus balance can be withdrawn.
- Withdrawals can only be made to the same payment method used for the deposit.
- Ak365 reserves the right to temporarily suspend withdrawals and conduct verification in cases of suspicious transactions.
ak365 does not charge any hidden fees. However, your bank or mobile banking provider may apply their own transfer fees, for which ak365 is not responsible.
Ak365 offers a variety of bonuses and promotional offers for both new and existing members. Each bonus has its own specific terms, which are outlined in the offer details. General bonus terms are listed below.
- Accepting a bonus offer is entirely optional. You can play with your regular balance without taking any bonus.
- The welcome bonus is available once only, on your first deposit.
- A required wagering amount must be completed before bonus balance can be withdrawn as real money.
- The same bonus cannot be claimed more than once by the same IP address, the same device, or multiple members of the same household.
- If wagering requirements are not met before the bonus expires, the bonus will be forfeited.
- Ak365 reserves the right to modify or cancel any promotional offer; however, benefits already earned on an ongoing bonus will remain intact.
Before taking part in ak365's Sports Betting or live betting sections, please read the following rules carefully. These rules apply to all types of betting activity.
- All bets are final once confirmed and cannot be cancelled, unless incorrect odds were displayed due to a technical error.
- Ak365 reserves the right to void bets placed on odds that were offered due to an obvious error.
- Bets identified as connected to match-fixing or any fraudulent activity will be voided and the account will be closed.
- Betting limits may vary by market and event, and ak365 reserves the right to adjust limits at any time.
- Placing bets on the same event from multiple accounts will be treated as syndicate betting and will result in strict action.
All ak365 members are expected to behave honestly, fairly, and respectfully while using the platform. The following conduct is strictly prohibited.
- Hacking, use of bots, or any automated tools on the platform's systems or software.
- Threatening, harassing, or insulting other members.
- Using the platform for money laundering or any unlawful purpose.
- Deliberately exploiting system vulnerabilities or errors.
- Operating an account under a false identity or in someone else's name.
Violation of these rules may result in immediate account closure by ak365, and ak365 reserves the right to pursue legal action if necessary.
Ak365 uses industry-leading technology to protect your personal information. 256-bit SSL encryption, two-factor authentication (2FA), and a real-time fraud detection system are active around the clock.
- Your personal information will never be sold to third parties.
- Your information will not be shared with any third party other than government authorities, and only when legally required.
- If you suspect unauthorized access to your account, notify our support team immediately.
- We recommend changing your password regularly and using a strong password.
For more details, visit our Privacy Policy Read.
Ak365 reserves the right to temporarily suspend or permanently close an account without notice in the following circumstances.
- Violation of any provision of these Terms & Conditions.
- Failure to pass identity verification or submission of false information.
- If signs of suspicious financial transactions or money laundering are detected.
- Evidence of operating multiple accounts.
- You have submitted a request to close your own account.
If there is a valid balance in the account prior to closure that is not subject to forfeiture due to a terms violation, arrangements will be made to return those funds.
Ak365 believes gaming is a form of entertainment and should never become a problem. We always encourage our members to play responsibly and provide the tools and support needed to do so.
- You can set your own deposit limits, wagering limits, or session time limits.
- You can use the self-exclusion feature to take a break from the platform for anywhere between 6 months and 5 years.
- If signs of gaming addiction are present, our support team can provide guidance toward professional help.
- You can set up reality checks on your account to receive reminders at set intervals.
To learn more about responsible gaming, please visit our Responsible Gaming View the page.
Ak365 strives to operate the platform to the highest standards. However, ak365's liability is limited in the following circumstances.
- Interruption to a game or bet due to loss of internet connection, power outage, or a third-party service issue.
- Temporary service interruptions caused by unexpected technical errors.
- Unauthorized access to an account resulting from the user's own negligence or information breach.
- Transactions delayed due to issues with a third-party payment provider.
In the event of any technical issue, ak365 works to resolve it as quickly as possible and will consider appropriate compensation for affected members.
Ak365 reserves the right to amend, add to, or remove any part of these Terms & Conditions at any time. For significant changes, a notice will be sent to your registered email or mobile number and posted on the platform.
- Continued use of the platform after any changes will be considered acceptance of the updated terms.
- If you disagree with the changes, you may request to close your account.
- Check the "Last Updated" date at the top of this page to confirm you are reading the latest version.
If you have any questions about these Terms & Conditions, please reach out to our support team. We're always ready to help.